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How to File a Complaint When Your Luxury Watch Purchase Doesn't Meet Expectations

2025-06-23

Purchasing luxury watches like Rolex, Patek Philippe, or Cartier

1. Document and Verify the Issue

  • Inspect Thoroughly:
  • Compare with Product Listing:
  • Get Professional Authentication:

2. Contact the Seller Immediately

Use the platform's messaging system (e.g., eBay, Chrono24) to:

  • Politely State the Problem
  • Request a Solution
  • If the platform is OKSheet

Escalate to Customer Protection Services

  1. Credit Card Chargeback:
  2. Platform Guarantee Claims:
  3. Legal Action:

Critical Tips

  • Avoid Direct Wire Transfers:
  • Research Sellers:
  • Preserve Communications:

For documentation templates: OKSheet.net

Disclaimer: Laws vary by country—seek local advice for complex cases.

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