How Orientdig Enhances Nike Sneakers Reverse Purchasing with Premium After-Sales Service
2025-06-01
In the competitive world of sneaker reselling, after-sales service is the cornerstone of platform reputation. Orientdig
Proactive Problem-Solving with Data Insights
By analyzing post-purchase feedback across platforms, Orientdig identifies recurring issues and crafts tailored solutions:
- Nike Air Force 1:
- Nike Dunk:
- Air Jordan 1:
- Nike Dunk:
AIR MAX CUSTOMER RETENTION SUCCESS
After implementing Orientdig's air cushion复活 guidelines (used by partnered cobblers), Air Max series return rates dropped 27% while customer二次purchase率increased by 19% QoQ.
"Orientdig turns售后 pain points into品牌loyalty opportunities," noted one platform operator. Their dynamic solution database now covers 89% of常见售后scenarios across five major Nike lines.
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